Return & Exchange Policy

According to the Consumer Protection Law No. 18 of 2018, you have the right to return most items purchased online within 14 days of delivery without providing a reason. This applies to all online stores registered in Egypt.

Please read these Return and exchange of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Return and exchange of Service. If you do not agree to all the Return and exchange and conditions of this agreement, then you may not access the website or use any services. If these Return and exchange of Service are considered an offer, acceptance is expressly limited to these Return and exchange of Service.

1- The item must be in its original condition, with all tags and packaging intact.
2- You must have the original receipt or purchase order.
3- You may need to return the item to the original seller or a designated drop-off point.

1- In Order to return you must fill out our Return and Exchange Form
2- You Will be charged a return shipping fee.